Project Duration
Jan 2022 - July 2023
Company
Strangelove Crypto Inc
Tyler Schmidt, Jehnesa Herdsman, Diana Wong, Griko Nibras, Kiki, Xander Low
Team
Role
Cofounder, Product Lead
User experience in the crypto industry has constantly been criticized for being too difficult and confusing. For Abacus, we set out to provide all the advanced functionality capable in a multichain crypto experience with an interface that is simple and easy to understand for the average user. Abacus is a decentralized non-custodial browser extension and app with all the features of a crypto wallet, plus features native to the cosmos ecosystem, such as multichain swaps and IBC transfers, staking permissions, and feegrant permissions to delegate actions to other public keys.
Background
Company Background
Strangelove Crypto Inc is a multifaceted crypto solutions company. We had resources spanning from venture, to validator management, to technical consulting, and a product design service which I lead. Strangelove has since consolidated into technical consulting and validator services. As cofounder I identified a gap in the market of design services for the Cosmos crypto ecosystem, which was in need of UX, Branding and visual design support. Our mission to elevate the product experience in the Cosmos ecosystem and beyond resulted in the decision to build a next generation asset management tool, called Abacus.
Research and Discovery
Research Goals
With our research we wanted to get an assessment of what features are the most important to average users, and what are the up and coming features we should consider integrating to make sure we launch a wallet that can be considered Next-Gen.
Ideation and Concept Development
Brainstorming
Brainstorming came after rigorous competitive audit and an initial round of user interviews and sector expert interviews.
Sketches and Early Concepts
[Couldn't find my initial sketches. As with most early design documentation, this is disposable.]
Design and Iteration
Prototyping
Many core user flows were developed in parallel: Main View, Onboarding, Individual Chain Page, Fiat On/Off Ramp, Governance, Send & Swap, Deposit, Discover, Defi Pulse, Stake, Account
Onboarding Experience:
Leveraging Capsule Authentication Platform
Implementation and Handoff
Collaboration with Developers
We had a fully fleshed out design document in Figma before we moved into development. In this way, there was a waterfall style handoff, but the designers worked closely with the developers at this stage to answer any questions and extend on any interactions that were unclear for the developers. Devs also leveraged Figma's new Developer View to easily integrate components.
Challenges and Solutions
We had some issues defining interactions that were easily solved by designers checking in with developers.
Our biggest challenge was market related. We had trouble with our budget getting cut after being about 75% of the way through our development phase. We needed to shelf the project for budgetary concerns, which was a major setback for the team.
Reflections and Learnings
What Went Well
The Human-Centered Design Elements of this project went extremely well. We integrated user interviews and testing at every phase of the design process to validate our ideas. We were able to follow a complete design cycle from research and insights, to experience mapping, user story writing, backlog creation and design handoff. The process was textbook.
Challenges
Our biggest challenge came due to market activity. We had a budget allocated for this project that was slashed after the FTX exchange crash that severely depressed markets and reduces market desire for new wallet solutions. We were forced to stop development at a time at which the product was 90% through development.
Next Steps
After production paused we looked for more backers and had strong interest from the ATOM Accelerator DAO.